Help
Questions, answered
Shipping, authenticity, editions and returns. Anything else, write to us.
Contact usOrders & shipping
How long does shipping take?
Orders ship from the United States within two business days. Domestic delivery typically takes 3–6 business days; international orders 7–14 depending on the destination.
Do you ship internationally?
Yes. Rates and any duties are calculated at checkout based on the delivery address.
Can I track my order?
Every shipment includes tracking. You will receive the number by email as soon as the parcel leaves our warehouse.
Authenticity & editions
Is every collectible certified?
Coins, medallions and graded cards ship with a certificate of authenticity and protective packaging. Edition sizes are printed on the certificate where an edition is limited.
What does “limited edition” mean here?
A fixed production run, stated on the product page. Once the run sells through, the edition is closed and is not re-issued.
Are commemorative coins legal tender?
Only where the product page says so. Privately struck tributes are commemorative pieces and are not currency; the specifications on each product page make the distinction clear.
Returns
What is your return policy?
Unopened items may be returned within 30 days of delivery for a full refund. Sealed capsules and graded slabs must remain sealed to qualify.
Something arrived damaged. What now?
Send a photo to support within seven days of delivery and we will replace the piece or refund it in full.