Help

Questions, answered

Shipping, authenticity, editions and returns. Anything else, write to us.

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Orders & shipping

How long does shipping take?

Orders ship from the United States within two business days. Domestic delivery typically takes 3–6 business days; international orders 7–14 depending on the destination.

Do you ship internationally?

Yes. Rates and any duties are calculated at checkout based on the delivery address.

Can I track my order?

Every shipment includes tracking. You will receive the number by email as soon as the parcel leaves our warehouse.

Authenticity & editions

Is every collectible certified?

Coins, medallions and graded cards ship with a certificate of authenticity and protective packaging. Edition sizes are printed on the certificate where an edition is limited.

What does “limited edition” mean here?

A fixed production run, stated on the product page. Once the run sells through, the edition is closed and is not re-issued.

Are commemorative coins legal tender?

Only where the product page says so. Privately struck tributes are commemorative pieces and are not currency; the specifications on each product page make the distinction clear.

Returns

What is your return policy?

Unopened items may be returned within 30 days of delivery for a full refund. Sealed capsules and graded slabs must remain sealed to qualify.

Something arrived damaged. What now?

Send a photo to support within seven days of delivery and we will replace the piece or refund it in full.